banner
關於天新

Your Regional CRM Strategic Partner

The Go-to Salesforce Expert for Taiwan & Mandarin-speaking Markets.

Looking to localize your global Salesforce environment? Book a discovery call with our CRM experts for a comprehensive needs assessment.

Contact Us
0 years

CRM Expertise

Proven Experience

0 years

Top Tier SFDC Partner

Consistent Excellence

0 +

Success Stories

98% CSAT Score

0 +

Salesforce Certs

Trusted Experts

CRM Experts Who Understand Your Challenges.

Founded in 1988, Future Intelligence Technology Inc. (FITi) brings 20 years of excellence in information services. Professionalism, Passion, and Innovation define our corporate spirit.

In 2006, we became the first Salesforce Consulting Partner in Taiwan. Having navigated our own digital evolution, we possess a unique understanding of the internal friction, process restructuring, and technical hurdles inherent in large-scale change. This firsthand experience allows us to provide pragmatic, empathetic, and high-impact advice that minimizes risk and accelerates your time-to-value.

salesforce-partnership-en salesforce-partnership-mb-en

Strategic Partnership for Global Excellence 

For over two decades, FITi has been more than a Salesforce provider; we are the strategic bridge for global enterprises entering regional markets.

Our expertise spans a wide range of industries, including High-tech, Manufacturing, Retail, Finance, and Healthcare. In Taiwan, one out of every two Salesforce organizations is empowered by FITi. We go beyond system implementation ,partnering with our clients to co-create customer-centric strategies that drive sustainable growth.

Our Commitment —— Value-Driven Consulting 

At FITi, we bridge the gap between technology and business results. We are guided by a commitment to strategic excellence, ensuring your Salesforce investment translates into sustainable operational results.

Value-Driven

Maximize ROI. Optimizing processes to transform tech into business results.

Quality

End-to-End Excellence. Standardized processes from discovery to UAT for stable.

Growth

Stay Ahead. Leveraging R&D in emerging tech to drive your innovation.

Certified Salesforce Expert Team

Salesforce Certified Administrator
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
Salesforce Certified Field Service Consultant
Salesforce Certified Marketing Cloud Engagement Consultant
Salesforce Certified Marketing Cloud Account Engagement Consultant
Salesforce Certified Data Cloud Consultant
Salesforce Certified CRM Analytics and Einstein Discovery Consultant
Salesforce Certified Experience Cloud Consultant
Salesforce Certified Agentforce Specialist
Salesforce Certified Application Architect
Salesforce Certified Platform Sharing and Visibility Architect
Salesforce Certified Platform Data Architect
Salesforce Certified CPQ Administrator
Salesforce Certified Marketing Cloud Administrator
Salesforce Certified Marketing Cloud Account Engagement Specialist
Salesforce Certified Platform App Builder
Salesforce Certified JavaScript Developer
Salesforce Certified Platform Developer
Salesforce Certified Platform Developer II
Salesforce Certified Marketing Cloud Engagement Developer
Salesforce Certified Marketing Cloud Email Specialist
Salesforce Certified MuleSoft Platform Architect
Salesforce Certified MuleSoft Platform Integration Architect
Salesforce Certified MuleSoft Developer
Salesforce Certified Slack Administrator
Salesforce B2B Commerce For Administrators Accredited Professional
Marketing Cloud Personalization Accredited Professional
Financial Services Cloud Accredited Professional
Manufacturing Cloud Accredited Professional
Marketing Cloud Advanced Cross Channel Accredited Professional
Loyalty Management Accredited Professional
Salesforce Certified B2C Commerce Cloud Developer

Milestones & Achievements

1988

Founded, specializing in financial industry solutions.

2000

Obtained ISO 9001 International Quality Management System certification.

2006

Became Taiwan’s first Salesforce Consulting Partner.

2010

Awarded Salesforce Most Certified Professionals (Greater China Region).

2011

Achieve Salesforce Golden Consulting Partner status

2015

Achieved Salesforce Platinum Consulting Partner status — First partner in Taiwan to attain the highest tier

Become first MuleSoft Partner in Taiwan

Become first ExactTarget Partner in Taiwan
(now Salesforce Marketing Cloud)

2018

Trusted by over 300 organizations to drive operational efficiency through CRM.

Launched LINE Starter solution, integrating LINE with Salesforce to deliver end-to-end marketing and service management.

2020

Become a Tableau Partner

2021

Attained Summit Consulting  Partner status (Highest Tier) under the new Salesforce Consulting Program.

Awarded ESMB Implementation Partner of the Year (Salesforce APAC Partner of the Year Awards).

2022

Awarded MuleSoft Value Added Reseller.

 Awarded Most Valuable Project Award (Salesforce Taiwan).

2023

Awarded ASEAN Customer Success Partner of The Year (Salesforce APAC Partner of the Year Awards).

Awarded Top Performing Partner Award (Salesforce Taiwan).

Awarded Most Innovative Project Award (Salesforce Taiwan).

2024

Recorded 10 consecutive years of 98%+ customer satisfaction on Salesforce official ratings.

2025

Surpassed 500+ organizations, continuing to strengthen operational efficiency and decision-making quality through CRM.

Certified Standards & Awards

Salesforce APAC Partner of the Year Awards 2021

Salesforce APAC Partner of the Year Awards 2021

Salesforce APAC Partner of the Year Awards 2023

Salesforce APAC Partner of the Year Awards 2023

ISO 9001 Quality management systems

ISO 9001 Quality management systems

Technology & Solution Partners

Within the CRM ecosystem, we collaborate with leading cloud technology providers to bring best-in-class platforms to our clients. Together, we enable enterprises to unlock new revenue streams and accelerate digital transformation.

By offering flexible and scalable technology choices, we help organizations seamlessly connect customer experiences, streamline operations, and drive greater business efficiency.

LINE
Google Cloud
Merkle 美庫爾台灣
Power Automate
KDAN 凱鈿行動
Dun & Bradstreet 鄧白氏
Crescendo Lab 漸強實驗室
SurveyCake
iContact

Corporate Social Responsibility(ESG)

Empowering a Sustainable and Inclusive Future.
At FITi, we integrate Environmental, Social, and Governance (ESG) principles into our core operations and client engagements. Our mission is to drive meaningful impact by fostering diversity, upholding human rights, and championing environmental sustainability within our global community.

Inclusion

Inclusive Hiring

Fostering a diverse workforce through recruitment practices free from bias. Our approach actively seeks talent from all backgrounds to build a dynamic and representative team.

Environment

Carbon Stewardship

Empowering clients to achieve low-carbon goals via digital transformation, while minimizing operational footprints through remote work and energy-efficient facilities.

Environment

Resource Management

Promoting office recycling initiatives to minimize waste and advocating for the sustainable, circular reuse of all essential operational resources.

Environment

Green Supply Chain

Prioritizing eco-friendly suppliers and products to ensure procurement processes align with the highest global environmental standards and responsibilities.

Equality

Human Rights

Implementing rigorous policies to ensure the fundamental rights of every employee and partner are respected, protected, and consistently upheld.

Equality

Fair Treatment

Guaranteeing equity in compensation and advancement, backed by transparent compliance mechanisms to safeguard the well-being of our total workforce.

Community

Volunteer Impact

Encouraging social contribution by providing paid volunteer leave, empowering the team to lead and support meaningful local community projects.

Community

Strategic Giving

Partnering with charitable organizations to drive progress in education, healthcare, and environmental conservation through targeted philanthropic support.

Join Us

Careers

Build the Future of CRM with Us.

We are looking for passionate individuals who live for data, user experience, and CRM excellence. Whether you specialize in sales, marketing, project management, or system development, FITi is the place to leverage your expertise and FITi is the place to leverage your expertise and create meaningful, real-world impact.

Apply Now

Partnership

The Power of Co-Creation. 

We believe that great products deserve a wider stage. We welcome technology, channel, and industry experts to collaborate with us in building diversified CRM solutions that drive business transformation.

Contact Us