About Us

Cloud・CRM・Consulting：Best-in-class CRM Consulting and Implementation Services

FITi Family

About FITi

Since 2006, Future Intelligence Technology Inc. (FITi) has been a leading professional service company focused on providing our clients with Customer Relationship Management (CRM) solutions. As Taiwan’s first Salesforce Partner, we are the "CRM Advocate" that can provide you with comprehensive CRM solutions to strengthen the value of your business and achieve operational growth.

Our experience with digital transformations in various sectors across B2B, B2C, and B2B2C business models has allowed us to gain extensive know-how in complex large-scale integrations, enterprise applications, global implementations, and rollouts. The cloud-based systems we’ve implemented for our clients have helped them drive business and advance globally.

We identify problems and provide industry best practices while customizing solutions for each unique business process. From evaluation to launch, our team of professionals is dedicated to ensuring success as evidenced by the consistently high customer satisfaction ratings given to us by the more than 50% of Taiwan’s Salesforce customers who have partnered with us in CRM projects.

Milestone

  • 1988
    Established as a professional software service company
  • 2006
    Specialized in cloud CRM and became the first Salesforce Partner in Taiwan
  • 2011
    Salesforce APAC "Most Certified Professionals Award"
  • Accelerated as Salesforce Gold Consulting Partner
  • 2013
  • 2015
    Achieved the highest Salesforce Consulting Partner level - Platinum Partner
  • Became Mulesoft's first partner in Taiwan
  • Became Exacttarget's first partner in Taiwan（now Salesforce Marketing Cloud）
  • 2016
    APAC CIO Outlook "25 Most Promising Salesforce Solution Provider"
  • 2018
    Helped over 300 companies carry out their digital transformation with CRM implementation
  • Released LINE Starter Solution on Salesforce to provide integrated customer experience
  • 2019
    Earned 9.6 customer satisfaction score for 5 consecutive years
  • Released new LINE Plus Solution on Marketing Cloud to optimize personalized customer journeys
  • 2021
    Achieved "Summit" level consultant partner
  • Earned Salesforce AsiaESMB Implementation Partner of the year
  • 2022
    Helped over400 companiescarried out digital transformation with CRM implementation

Our Services

CRM Strategy Consultation

FITi helps companies create a clear road map for transformation into cloud CRM by identifying business needs, developing an overall IT architecture, and defining the scope of execution. We believe the key to CRM success lies in a comprehensive outlook of CRM goals.

Complete CRM Implementation

FITi provides an extensive range of custom development in cloud solutions. We pioneered CRM applications (such as ERP, rolling forecast, field service, project management, etc.) for many large profile accounts. We know that each business is unique which is why we tailor each solution to enable companies to reach their full potential.

Complete CRM Implementation

FITi offers end-to-end CRM services from consultation, implementation, adoption support to training. Our comprehensive solutions have helped more than 350 companies optimize their sales, marketing, or service processes through the power of CRM.

Questions regarding CRM implementation?   Let's Talk

Strategic Partner

We partner with the leaders of innovative technology and cloud solutions in CRM with a proven track record of driving business results. By providing our clients with flexible platform choices, we can help companies to better streamline customer experiences and optimize operational processes.

Customer Reviews

Solution Partners

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 3F-6, NO.133, Sec. 4, Minsheng E. Rd., Taipei

 +886-2-87124588

 +886-2-87124566